Receiving your Approved Plan

Receiving your Approved Plan

Receiving your Approved Plan

Once your NDIS plan arrives, the real work begins: making sense of it and using it to build the life you want.

Understand what is in it

Sit down with the plan and perhaps a family member or advocate. Look for your goals, the funded supports, the budget categories and the review dates. Should anything seem inaccurate or left out, contact the NDIS without delay.

Choose a way to manage the money

  • Agency (NDIA) managed – registered providers claim directly from your plan. More on NDIS - Managed.
  • Plan managed – a plan manager handles invoices on your behalf. More on NDIS - Plan-Managed.
  • Self managed – you pay providers and keep the records.

For an overview, visit Ways to Manage Funding.

Choose providers and put it in writing

It is reasonable to ask a provider about their experience, availability and approach to your goals. Many participants sign a service agreement describing the supports, schedule, payments and how cancellations are handled. Understand it before you sign and keep it safe.

Acupuncture and Chinese herbal medicine as complementary support

Acupuncture and Chinese herbal medicine are sometimes used by people with disability as an extra layer of support. They may help some people with pain, muscle tension, sleep and stress, always in addition to care from your GP and treating team and never as a replacement. The NDIS does not usually fund them, so check with your support coordinator or plan manager; if not, private payment or private health insurance extras may apply. Choose an AHPRA-registered Chinese medicine practitioner, let your GP and pharmacist know about any herbs as they may interact with medicines, and be especially careful during pregnancy. These treatments are not provided by Homeland Care.

We are happy to talk

To find out whether Homeland Care could be part of your plan, get in touch. Our pages on the NDIS and disability services may also help.

Receiving your Approved Plan