/* ============================================================================
   Unified Chatbot — embeddable widget styles.
   Per-site brand colours come from CSS custom properties on .rm-chatbot,
   set at runtime by chatbot-embed.js after it reads the brand palette
   from /api/start_session.php.
   Scoped to .rm-chatbot to avoid clashes with the host page's CSS.
   ============================================================================ */

.rm-chatbot {
  /* Default palette — overridden per site at runtime */
  --rm-primary:    #0F5C6E;
  --rm-accent:     #D4853E;
  --rm-bg:         #F5F0E8;
  --rm-card:       #FFFFFF;
  --rm-text:       #1A1A1A;
  --rm-muted:      #666666;
  --rm-bot-bg:     #EDE7DC;
  --rm-user-bg:    var(--rm-primary);
  --rm-user-text:  #FFFFFF;
  --rm-border:     #DDD3C2;
  --rm-shadow:     0 8px 32px rgba(15, 92, 110, 0.18);

  position: fixed;
  bottom: 20px;
  right: 20px;
  z-index: 2147483000;
  font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, sans-serif;
  font-size: 15px;
  color: var(--rm-text);
}

.rm-chatbot * { box-sizing: border-box; }

/* ── Floating launcher bubble ──────────────────────────────────────────── */
.rm-chatbot-bubble {
  width: 60px; height: 60px; border-radius: 50%;
  background: var(--rm-primary); color: #fff;
  display: flex; align-items: center; justify-content: center;
  cursor: pointer; box-shadow: var(--rm-shadow);
  border: none; font-size: 26px;
  transition: transform 150ms ease;
}
.rm-chatbot-bubble:hover { transform: scale(1.06); }
.rm-chatbot-bubble[hidden] { display: none; }

/* ── Chat panel ───────────────────────────────────────────────────────── */
.rm-chatbot-panel {
  width: 380px; max-width: calc(100vw - 40px);
  height: 580px; max-height: calc(100vh - 40px);
  background: var(--rm-bg); border-radius: 16px;
  display: flex; flex-direction: column;
  box-shadow: var(--rm-shadow); overflow: hidden;
}
.rm-chatbot-panel[hidden] { display: none; }

/* ── Header ──────────────────────────────────────────────────────────── */
.rm-chatbot-header {
  background: var(--rm-primary); color: #fff;
  padding: 12px 16px;
  display: flex; align-items: center; gap: 8px;
}
.rm-chatbot-header img { height: 28px; width: auto; }
.rm-chatbot-header .rm-title { flex: 1; font-weight: 600; font-size: 15px; }
.rm-chatbot-header .rm-close {
  background: transparent; border: 0; color: #fff; cursor: pointer; font-size: 22px;
  padding: 0 4px; line-height: 1; opacity: 0.85;
}
.rm-chatbot-header .rm-close:hover { opacity: 1; }

/* ── Voice toggle (header speaker icon) ──────────────────────────────── */
.rm-chatbot-header .rm-voice-toggle {
  background: transparent; border: 0; color: #fff;
  cursor: pointer; font-size: 18px; padding: 4px 6px;
  opacity: 0.85; line-height: 1; border-radius: 6px;
  transition: background-color 120ms ease, opacity 120ms ease;
}
.rm-chatbot-header .rm-voice-toggle:hover { opacity: 1; background: rgba(255,255,255,0.1); }
.rm-chatbot-header .rm-voice-toggle.on {
  background: var(--rm-accent); opacity: 1;
}

/* ── Message list ─────────────────────────────────────────────────────── */
.rm-chatbot-messages {
  flex: 1; overflow-y: auto; padding: 14px 14px 4px;
  display: flex; flex-direction: column; gap: 10px;
}
.rm-msg { max-width: 86%; padding: 10px 14px; border-radius: 14px; line-height: 1.4; word-wrap: break-word; white-space: pre-wrap; }
.rm-msg.bot {
  background: var(--rm-bot-bg); color: var(--rm-text);
  border-top-left-radius: 4px;
  align-self: flex-start;
}
.rm-msg.user {
  background: var(--rm-user-bg); color: var(--rm-user-text);
  border-top-right-radius: 4px;
  align-self: flex-end;
}

/* ── Quick-reply buttons ──────────────────────────────────────────────── */
.rm-quick-replies {
  display: flex; flex-wrap: wrap; gap: 6px;
  padding: 4px 14px 8px;
}
.rm-quick-replies button {
  background: var(--rm-card); color: var(--rm-primary);
  border: 1.5px solid var(--rm-primary); border-radius: 18px;
  padding: 6px 12px; cursor: pointer; font: inherit;
  transition: all 120ms ease;
}
.rm-quick-replies button:hover {
  background: var(--rm-primary); color: #fff;
}
.rm-quick-replies button:disabled { opacity: 0.5; cursor: default; }

/* ── Lead capture card ────────────────────────────────────────────────── */
.rm-lead-card {
  margin: 8px 14px; padding: 12px 14px;
  background: var(--rm-card); border: 1px solid var(--rm-border);
  border-radius: 10px;
}
.rm-lead-card h4 { margin: 0 0 8px; font-size: 14px; color: var(--rm-primary); }
.rm-lead-card input {
  width: 100%; padding: 7px 10px; margin-bottom: 6px;
  border: 1px solid var(--rm-border); border-radius: 6px; font: inherit;
}
.rm-lead-card .rm-actions { display: flex; gap: 8px; margin-top: 6px; }
.rm-lead-card button {
  flex: 1; padding: 8px; border-radius: 6px; cursor: pointer; font: inherit;
  border: 0;
}
.rm-lead-card .rm-submit { background: var(--rm-primary); color: #fff; }
.rm-lead-card .rm-skip   { background: transparent; color: var(--rm-muted); border: 1px solid var(--rm-border); }

/* ── File upload area (Phase 5) ───────────────────────────────────────── */
.rm-upload {
  margin: 8px 14px; padding: 14px;
  border: 2px dashed var(--rm-accent); border-radius: 10px;
  text-align: center; cursor: pointer;
  background: var(--rm-card);
}
.rm-upload:hover { background: #fff; }
.rm-upload input[type=file] { display: none; }

/* ── Booking panel (Phase 7 inline calendar) ────────────────────────── */
.rm-chatbot .rm-booking-panel {
  margin: 8px 14px; padding: 12px 14px;
  background: var(--rm-card); border: 1px solid var(--rm-border); border-radius: 10px;
}
.rm-booking-panel h4 {
  margin: 0 0 10px; color: var(--rm-primary); font-size: 14px;
}
.rm-booking-panel p.small { font-size: 12px; color: var(--rm-muted); margin: 0 0 10px; }
.rm-booking-chip {
  display: block; width: 100%; text-align: left;
  background: #fff; color: var(--rm-primary);
  border: 1.5px solid var(--rm-primary); border-radius: 8px;
  padding: 8px 12px; margin-bottom: 6px; cursor: pointer; font: inherit;
}
.rm-booking-chip:hover { background: var(--rm-primary); color: #fff; }
.rm-booking-day {
  font-weight: 600; color: var(--rm-primary); margin: 12px 0 4px; font-size: 13px;
}
.rm-booking-grid {
  display: grid; grid-template-columns: repeat(4, 1fr); gap: 4px;
}
.rm-booking-slot {
  background: var(--rm-bot-bg); color: var(--rm-text);
  border: 1px solid var(--rm-border); border-radius: 6px;
  padding: 6px 4px; font: inherit; font-size: 12px; cursor: pointer;
}
.rm-booking-slot:hover { background: var(--rm-accent); color: #fff; border-color: var(--rm-accent); }
.rm-booking-input {
  width: 100%; padding: 7px 10px; margin-bottom: 6px;
  border: 1px solid var(--rm-border); border-radius: 6px; font: inherit;
}
.rm-booking-confirm {
  width: 100%; background: var(--rm-primary); color: #fff;
  border: 0; padding: 10px; border-radius: 8px; cursor: pointer;
  font: inherit; font-weight: 600; margin-top: 6px;
}
.rm-booking-confirm:hover { background: var(--rm-accent); }
.rm-booking-confirm:disabled { opacity: 0.6; cursor: default; }
.rm-booking-success {
  padding: 10px; background: #E7F4EC; color: #2e7d3a;
  border: 1px solid #B6DCC1; border-radius: 6px; font-weight: 600; text-align: center;
}

/* ── Intake-conversation progress bar (above composer) ──────────────── */
.rm-chatbot .rm-intake-progress {
  padding: 6px 14px 4px; background: var(--rm-card);
  border-top: 1px solid var(--rm-border);
}
.rm-intake-progress-track {
  background: var(--rm-bot-bg); height: 6px; border-radius: 3px; overflow: hidden;
}
.rm-intake-progress-fill {
  height: 100%; background: var(--rm-accent);
  transition: width 300ms ease;
}
.rm-intake-progress.done .rm-intake-progress-fill { background: #3A7D5C; }
.rm-intake-progress-label {
  font-size: 11px; color: var(--rm-muted); margin-top: 2px;
  text-align: right;
}

/* ── Composer ─────────────────────────────────────────────────────────── */
.rm-chatbot-composer {
  display: flex; gap: 6px; padding: 10px 12px; background: var(--rm-card);
  border-top: 1px solid var(--rm-border);
  align-items: flex-end;
}
.rm-chatbot-composer textarea {
  flex: 1; resize: none; max-height: 100px;
  padding: 8px 10px; border: 1px solid var(--rm-border); border-radius: 8px;
  font: inherit; font-size: 14px;
}
.rm-chatbot-composer button {
  background: var(--rm-primary); color: #fff; border: 0;
  border-radius: 8px; padding: 0 14px; cursor: pointer; font-size: 16px;
  height: 36px;
}
.rm-chatbot-composer button:disabled { opacity: 0.5; cursor: default; }

/* ── Mic button (composer) ───────────────────────────────────────────── */
.rm-chatbot-composer .rm-mic {
  background: var(--rm-card); color: var(--rm-primary);
  border: 1.5px solid var(--rm-primary);
  padding: 0 10px; font-size: 18px;
}
.rm-chatbot-composer .rm-mic:hover { background: var(--rm-bot-bg); }
.rm-chatbot-composer .rm-mic.listening {
  background: var(--rm-accent); color: #fff; border-color: var(--rm-accent);
  animation: rm-pulse 1.2s infinite ease-in-out;
}
@keyframes rm-pulse {
  0%,100% { box-shadow: 0 0 0 0 rgba(212, 133, 62, 0.5); }
  50%     { box-shadow: 0 0 0 8px rgba(212, 133, 62, 0); }
}

/* ── Typing indicator ─────────────────────────────────────────────────── */
.rm-typing {
  align-self: flex-start; padding: 10px 14px;
  background: var(--rm-bot-bg); border-radius: 14px; border-top-left-radius: 4px;
}
.rm-typing .dot {
  display: inline-block; width: 6px; height: 6px; margin: 0 1px;
  background: var(--rm-muted); border-radius: 50%;
  animation: rm-bounce 1.2s infinite ease-in-out;
}
.rm-typing .dot:nth-child(2) { animation-delay: 0.15s; }
.rm-typing .dot:nth-child(3) { animation-delay: 0.30s; }
@keyframes rm-bounce {
  0%,80%,100% { transform: translateY(0); opacity: 0.4; }
  40%        { transform: translateY(-4px); opacity: 1; }
}